Privacy policy

Effective Date: November 22, 2025

This Privacy Policy describes how Sedonia ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, www.sedonia.co (the "Site").

1. Information We Collect

We collect various types of information from you when you interact with our Site, including:

  • Personal Information: This includes information you provide to us directly, such as your name, billing address, shipping address, email address, phone number, and payment information (e.g., credit card number). We collect this information when you create an account, make a purchase, or contact us.

  • Technical and Usage Information: When you visit our Site, we automatically collect certain information about your device and your interaction with the Site. This may include your IP address, browser type, device type, time zone, and information about the web pages you view. This information is collected using technologies like cookies, log files, web beacons, and tags.

2. How We Use Your Information

We use the information we collect to:

  • Provide and Fulfill Services: To process your orders, ship products, and provide customer support.

  • Improve Our Site: To analyze trends, understand how customers use our Site, and enhance our services and product offerings.

  • Communicate with You: To send you order confirmations, shipping updates, and respond to your inquiries.

  • Marketing and Advertising: To send you promotional emails or targeted advertisements, provided you have consented to receive such communications. You can opt out at any time.

  • Security: To detect and prevent fraudulent transactions and unauthorized access to our systems.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business and provide our services. For example, we share your information with:

  • Service Providers: We may share your information with third-party service providers that perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping and fulfillment (e.g., FedEx, UPS), and data analytics.

  • Legal Compliance: We may disclose your Personal Information if required to do so by law, to respond to a subpoena or court order, or to protect our rights or the rights of others.

4. Your Rights

Depending on your location, you may have certain rights regarding your Personal Information, including:

  • The Right to Access: You have the right to request a copy of the Personal Information we hold about you.

  • The Right to Correction: You have the right to request that we correct any inaccurate information.

  • The Right to Deletion: You have the right to request that we delete your Personal Information, subject to certain exceptions.

  • The Right to Object or Restrict Processing: You have the right to object to or request that we restrict the processing of your Personal Information.

  • The Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information below.

5. Data Security

We take reasonable measures to protect your Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated effective date.

8. New York State Law

In compliance with the New York Stop Hacks and Improve Electronic Data Security (SHIELD) Act, we take reasonable measures to protect your Personal Information. In the event of a data breach that compromises your Personal Information, we will provide you with timely notification as required by law.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at privacy@sedonia.co.